Privacy Policy

Who we are

Mark Thompson (Leeds) Ltd ("we", "us", "our") is a Gas Safe registered heating and plumbing company based at 105b New Road Side, Horsforth, Leeds LS18 4QD. We operate the website markthompsonheating.com.

What information we collect

We may collect the following personal information when you contact us or submit an enquiry:

• Your name
• Email address
• Phone number
• Your address or postcode (if relevant to a job enquiry)
• Any details you provide in your message

We do not collect any special category personal data, financial information, or data from children under 16.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry or request
• Provide a quote or carry out work you have requested
• Contact you about an existing job or booking

We do not use your information for marketing without your explicit consent, and we do not sell or share your data with third parties.

How long we keep your data

We retain contact and job records for up to 7 years for accounting and warranty purposes, after which they are securely deleted.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to how we process your data
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at info@markthompsonheating.com.

Cookies

This website uses no tracking cookies or analytics. We do not use Google Analytics, advertising pixels, or any third-party tracking scripts.

Contact

If you have any questions about this policy, contact us at:

Mark Thompson (Leeds) Ltd
105b New Road Side, Horsforth, Leeds LS18 4QD
info@markthompsonheating.com
0113 259 0088